While MLA has mastered the art of providing medical evidence through years of experience, we want to offer our clients more.
We set ourselves apart from the pack with an adaptable service that can be entirely tailored to suit your needs.
MLA offers the option of operating within our own Service Charter guidelines, however if the work requires a different approach, we will assist in creating a unique service plan.
Our in-house Case Management System ensures medical reports are supplied with maximum efficiency, and with measurable management information, we offer service updates to continually monitor performance.
We are delighted to offer a full suite of treatment services that will not remedy the injured party, but also be cost-effective.
Rehabilitation can be arranged at any point during the claim for compensation, and services including professional triage, psychological counselling and surgical procedures are arranged with minimum fuss.
Traditional diagnostics include X-rays, MRI scans and CT scans, however if there is an uncommon or unusual requirement that will aid the diagnosis of your client – our team are up to the challenge.
We also maintain an extensive in-house physiotherapy network that satisfies nationwide requests for treatment at a competitive price. Should a one-off assessment or full course of therapy be required, we have the resources to ensure the client is promptly placed on the road to recovery.
From the outset, clients are furnished with a comprehensive examination guide to take them through the process of obtaining medical evidence, fully-preparing them for the programme of events.
Our experienced Customer Support team are on hand to field any enquiry, while aiming to provide the most geographically convenient and schedule-suitable appointment possible.
Should the client have personal circumstances that make travel impossible, we have medical experts across the UK who are ready to conduct domiciliary examinations if required.
We endeavour to assist client attendance, with SMS and phone call reminder support to ensure the examination proceeds as planned, while offering maps and directions to resolve any unexpected circumstances.
We have been signatory to the MRO agreement since May 2007 and are able to invoice insurer signatories direct when liability has been admitted.
The significant benefits of the scheme mean the requirement for nominated experts is removed, while billing the insurer direct leaves only the medical report as a document requiring solicitor administration.
MLA will only provide the instructing solicitor with a copy of the medical report.
Links to Beechcroft, Colman Coyle Websites