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About Us

As a Tier 1 MedCo accredited MRO and leading specialist in the provision of Industrial Disease and Military Claims, we’re the experts you can count on.

The MLA Way


We’re MLA, a local medical reporting agency based in Liverpool working on a nationwide scale. We’re renowned for exceptional service delivery, offer a comprehensive medical reporting service and are proud to be a Tier 1 MedCo accredited MRO that also specialises in Industrial Disease and Military claims.

Bringing over 30 years’ experience to each and every report, supported by an extensive network of specialist medical experts, we guarantee quality, efficiency and value for money. We understand all of our customers have unique requirements, which is why we tailor our service to you, no matter the size or volume.

With a dedicated team and account manager working on your case, you’ll receive a personal service ensuring your exact service requirements are understood and met every time.

We’re the Medco Tier 1 and Industrial Disease specialists you can count on. View all our services here.

Our Values

Make it happen.

Make it happen.

Lead with service.

Lead with service.

Always deliver.

Always deliver.

Our People

Mike Shallcross

Managing Director

Mike Shallcross

Erin McBride

Head of Operations

Erin McBride

Gary Edwards

Account Manager

Gary Edwards

See below our most recent reviews from our clients from Google reviews. Click the link below to ‘See all reviews’ to visit our google review page and see all our reviews and also leave a review.

Abdi sahal

Star Star Star Star Star

Its really to thankfully disrepair team and BPS Solicitors for their knowledge and experience and how they were dealing with us and their inspector they sent to us his professional knowledge Mr Mathew Tomlinson, he ran me and asked which days am available and time he called me before he set off and said are you ok today, and I had confirmed the best time, he Arrived on time ,honesly he checked everywhere In my house I had problems as provisional as am convinced Am really appreciate, from begging until now .

29/03/2024

Niki Chadburn

Star Star Star Star Star

On time, very thorough and hopefully everything will be sorted quickly now. Many thanks !

27/03/2024

audrey moir

Star Star Star Star Star

Excellent service

27/03/2024

Suzan Davies

Star Star Star Star Star

Attended appointment on Monday 25th March 2024, I found all staff to be courteous and helpful. The Dr was very understanding and professional.

27/03/2024

Dave

Star Star Star Star Star

Really professional can’t fault the service

27/03/2024

Denziel Grant

Star Star Star Star Star

Mr Rahman from MLA came to visit my Housing Association’s disrepairs. These are some of the condensation and damp issues he had observed . Thank You Mr R

26/03/2024

Get in touch

If you’d like to speak to us about our medical reporting services and how we can support your case, please contact our expert team today.

Talk to us