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As of 31st May 2021, a person can represent themselves as a Litigant in Person (LiP) to get compensation following a road traffic accident in England or Wales if they have suffered a whiplash injury.
LiP can make a claim using the self-serve online portal system called the Official Injury Claim portal (or OIC).
MLA understand that managing your own claim may be daunting, but as one of the UK’s largest and longest established medical reporting agencies, and we’re proud to be Tier 1 MedCo accredited. Tier 1 means that MLA has been externally audited to a higher standard across, efficiency, customer service, quality, and data security. We have provided thousands of MedCo medical reports per year for RTA cases since 1990, so it’s safe to say we’re great at what we do.
All cases for LiPs are allocated to our highly experienced and knowledgeable team that will handle your case from start to finish. Our expert team has been trained to deliver quality you can trust, every time. We pride ourselves on delivering the finest attention to detail without compromising efficiency. Through our nationwide panel of MedCo accredited experts, we will arrange the most convenient appointment for you no matter where you are in England or Wales. How do I make a claim on the OIC Portal?
If you have sustained injuries, including but not limited to whiplash injuries, in a road traffic accident then you may be entitled to compensation. Follow the link to start your claim within the Official Injury Claims Portal.
Step by step process taken from pages 11-12 Customer Journey from the LIP Pack
See below our most recent reviews from our clients from Google reviews. Click the link below to ‘See all reviews’ to visit our google review page and see all our reviews and also leave a review.
Marie Morris
Mr Daniel Hodcroft was very professional he inspected all rooms connected to the leaks
14/08/2026
Alistair Borland
Great experience and attention to detail. Thank you
12/08/2026
kerrie Amanda
I give Mr Adrian Atkinson 5 Stars for the visit to my home,.. he was very polite and spoke to me in a none jargon way... He did the job at hand very well equipped and fuss free. Any questions I had were answered in a nice straight forward manner. I found his visit to be very pleasant, excellent service.. Thank you Kind Regards Kerrie..
04/08/2026
julie richardson
Wayne was very thorough, professional and polite.
27/07/2026
Liam Pearson
I was very happy with the service, the service i received was spot on thank you Dr Abbassi
23/07/2026
Nickola Brown
Very respectful
20/07/2026
If you’d like to speak to us about our medical reporting services and how we can support your case, please contact our expert team today.