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About Us

As a Tier 1 MedCo accredited MRO and leading specialist in the provision of Industrial Disease and Military Claims, we’re the experts you can count on.

The MLA Way


We’re MLA, a local medical reporting agency based in Liverpool working on a nationwide scale. We’re renowned for exceptional service delivery, offer a comprehensive medical reporting service and are proud to be a Tier 1 MedCo accredited MRO that also specialises in Industrial Disease and Military claims.

Bringing over 30 years’ experience to each and every report, supported by an extensive network of specialist medical experts, we guarantee quality, efficiency and value for money. We understand all of our customers have unique requirements, which is why we tailor our service to you, no matter the size or volume.

With a dedicated team and account manager working on your case, you’ll receive a personal service ensuring your exact service requirements are understood and met every time.

We’re the Medco Tier 1 and Industrial Disease specialists you can count on. View all our services here.

Our Values

Make it happen.

Make it happen.

Lead with service.

Lead with service.

Always deliver.

Always deliver.

Our People

Mike Shallcross

Managing Director

Mike Shallcross

Erin McBride

Head of Operations

Erin McBride

Gary Edwards

Account Manager

Gary Edwards

See below our most recent reviews from our clients from Google reviews. Click the link below to ‘See all reviews’ to visit our google review page and see all our reviews and also leave a review.

Matthew Snook

Star Star Star Star Star

Audiologist allocated was very efficient and explained everything thoroughly.

03/12/2024

ali harper

Star Star Star Star Star

Very professional and thorough out his inspection,, talked and explained what he was doing, so hopefully now, your findings are now confirmed and proceedings to proceed,regards Alison harper

03/12/2024

Calv O'Donnell

Star Star Star Star Star

Easy and quick, no complaints.

02/12/2024

Pete Seddon

Star Star Star Star Star

Great staff, friendly. Swift appointment, there was very little waiting time.

02/12/2024

Karl Gallagher

Star Star Star Star Star

Had hearing test. No waiting and no problems

30/11/2024

John Langford

Star Star Star Star Star

Did exactly what it said on the tin. No complaints no problem with the service

30/11/2024

Get in touch

If you’d like to speak to us about our medical reporting services and how we can support your case, please contact our expert team today.

Talk to us