Arrow Icon

About Us

As a Tier 1 MedCo accredited MRO and leading specialist in the provision of Industrial Disease and Military Claims, we’re the experts you can count on.

The MLA Way


We’re MLA, a local medical reporting agency based in Liverpool working on a nationwide scale. We’re renowned for exceptional service delivery, offer a comprehensive medical reporting service and are proud to be a Tier 1 MedCo accredited MRO that also specialises in Industrial Disease and Military claims.

Bringing over 30 years’ experience to each and every report, supported by an extensive network of specialist medical experts, we guarantee quality, efficiency and value for money. We understand all of our customers have unique requirements, which is why we tailor our service to you, no matter the size or volume.

With a dedicated team and account manager working on your case, you’ll receive a personal service ensuring your exact service requirements are understood and met every time.

We’re the Medco Tier 1 and Industrial Disease specialists you can count on. View all our services here.

Our Values

Make it happen.

Make it happen.

Lead with service.

Lead with service.

Always deliver.

Always deliver.

Our People

Mike Shallcross

Managing Director

Mike Shallcross

Erin McBride

Head of Operations

Erin McBride

Gary Edwards

Account Manager

Gary Edwards

See below our most recent reviews from our clients from Google reviews. Click the link below to ‘See all reviews’ to visit our google review page and see all our reviews and also leave a review.

Dee Akomanyi

Star Star Star Star Star

From the moment of entry to the practice, I received a warm welcome by the receptionist. Dr Khan was really professional and thorough. Made a worrying experience very calming. Thanks

14/10/2024

Tanya Middlemas

Star Star Star Star Star

Very professional service. Friendly staff. Really good checks carried out.

14/10/2024

Martyn Butcher

Star Star Star Star Star

Was very quick

14/10/2024

Royal Engineers

Star Star Star Star Star

I was made very comfortable and relaxed during the appointment .

14/10/2024

lee mather

Star Star Star Star Star

Appointment on time and very professional.

14/10/2024

Sean Coates

Star Star Star Star Star

The Doctor at Cleveland Hearing services was extremely professional and very courteous, it was the most comprehensive hearing examination I've ever had, this was a very positive and pleasant experience.

14/10/2024

Get in touch

If you’d like to speak to us about our medical reporting services and how we can support your case, please contact our expert team today.

Talk to us