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About Us

As a Tier 1 MedCo accredited MRO and leading specialist in the provision of Industrial Disease and Military Claims, we’re the experts you can count on.

The MLA Way


We’re MLA, a local medical reporting agency based in Liverpool working on a nationwide scale. We’re renowned for exceptional service delivery, offer a comprehensive medical reporting service and are proud to be a Tier 1 MedCo accredited MRO that also specialises in Industrial Disease and Military claims.

Bringing over 30 years’ experience to each and every report, supported by an extensive network of specialist medical experts, we guarantee quality, efficiency and value for money. We understand all of our customers have unique requirements, which is why we tailor our service to you, no matter the size or volume.

With a dedicated team and account manager working on your case, you’ll receive a personal service ensuring your exact service requirements are understood and met every time.

We’re the Medco Tier 1 and Industrial Disease specialists you can count on. View all our services here.

Our Values

Make it happen.

Make it happen.

Lead with service.

Lead with service.

Always deliver.

Always deliver.

Our People

Mike Shallcross

Managing Director

Mike Shallcross

Erin McBride

Head of Operations

Erin McBride

Gary Edwards

Account Manager

Gary Edwards

See below our most recent reviews from our clients from Google reviews. Click the link below to ‘See all reviews’ to visit our google review page and see all our reviews and also leave a review.

Mousa Sawouda

Star Star Star Star Star

Mr Stokes was absolutely wanderful. He was communicating and explaining everything with me as we went through all damages around the house for repairs. He was also recording and taking photos of damages. He did an excellent job.

26/07/2024

Nita Lydda

Star Star Star Star Star

Very well organised.pleasant Doctor. No complaints.

24/07/2024

Scott Fothergill

Star Star Star Star Star

Very easy and seamless, accommodating and easy to talk to

24/07/2024

rhydian owen

Star Star Star Star Star

Excellent service, excellent experience.

23/07/2024

Reece Hrynkiewicz

Star Star Star Star Star

Outstanding service. Calm inviting environment understanding team. Dr Very thoroughly understood my issues. needs and Proplems..greatly appreciate the support.

23/07/2024

Paul Smith

Star Star Star Star Star

Very polite

23/07/2024

Get in touch

If you’d like to speak to us about our medical reporting services and how we can support your case, please contact our expert team today.

Talk to us